FAQ

What is the estimated time of delivery for orders placed?

At I Skin Beauty Solutions, we strive to ensure timely delivery of all orders. The estimated time of delivery typically ranges between 3 to 7 business days, depending on your location and the specific products you have ordered. Orders are processed within 24-48 hours, and once shipped, you will receive a confirmation email with tracking details. Please note that delivery times may vary during peak seasons or due to unforeseen circumstances. We appreciate your understanding and patience as we work to get your products to you as quickly as possible.
How can I track my order?

You can log in to your Beauty Solution Eco account and track your order in 'My Orders' section. We will also send you an email with the tracking details once the order is shipped.
Can I cancel my order ?

Once the order is placed with I Skin Beauty Solutions, we cannot make any changes to the products. This policy helps ensure the timely processing and delivery of your order. We recommend reviewing your cart carefully before completing your purchase to avoid any inconvenience. If you have any further questions or concerns, please contact our customer support team for assistance.
How can I update my contact number or address for my ongoing order ?

Yes, you can update your contact number or address for your ongoing order. To do so, please call us or drop us an email within 24 hours of placing the order. Our team at I Skin Beauty Soluti is dedicated to ensuring your satisfaction and will promptly assist you in updating your information. This timeframe ensures that we can make the necessary changes before your order is processed and shipped. For the best experience, please provide your order number and the new contact details or address when reaching out.
Do you ship outside of India? Are there any additional shipping charges?

Yes, I Skin Beauty Soluti ships outside of India. However, please be aware that international shipments can only be processed if you place orders in bulk. Additionally, there may be extra shipping charges that apply for international orders. Please contact our customer service team for more precise details regarding bulk order requirements and specific shipping costs to your location.
Are there any shipping charges applicable on my order?

A minimal fee of Rs.60 is applicable on orders below Rs.599.